Features

 

AutoAction

 

100% Web-based

Management Packs

Asset Tracking

AutoAction

AutoAnomaly

AutoClear

AutoLookup

AutoMap

Built-in Remote Control Tools

Capacity Planning

Escalation

Event Correlation

Highly Scalable

Integrated Tools

Intelligent Alarm Engines

Monitoring

Notification

Performance Trending and Capacity Analysis

Protocol Analysis

Reports

Roles & Permissions

Security Management

Service Groups

SLA Management

Views

Web Transaction Monitoring

Web-based Console

Website Statistics

Workflows

ViewITpro is designed to deliver swift and decisive control of customer IT infrastructure. Most administrators have collections of scripts and automated checks and fixes they have developed over the course of their careers. With ViewITpro, administrators can embed those scripts and self-healing features into a true network management platform.

 

 

There are currently seven Action possibilities that can be triggered by an event:

 

Action

Description

Create Alarm

This is the default action for most events. An alarm is created to the ViewITpro Alarms tab and status icons in all applicable views are updated. The alarm can trigger an email, pager, or audible notification as well.

Clear Alarms

ViewITpro's AutoClear feature enables the user to clear alarms when specified conditions are met, such as the condition has healed. Clearing alarms in an automated way of reducing work and saves time for operational staff.

Send Email

Events can trigger emails directly. The preferred mechanism is ViewITpro's powerful Alarm Notification Rules interface which provides more granular control of how and when to send email notifications and under the desired circumstances.

Start Data Snapshot

A very useful feature for "capturing what was happening" on a device when an event occurred to provide detailed troubleshooting information.

Stop Data Snapshot

Tells ViewITpro to stop capturing detailed snapshot data.

Start Trending Data

Similar to Snapshots, ViewITpro can begin capturing and recording trending data of desired metrics based on an event trigger.

Stop Trending Data

Tells ViewITpro to stop trending data.

Post HTTP data

ViewITpro event details can be posted to a webpage via HTTP either for viewing or for integration with other systems.