Features

Notification

100% Web-based Management Packs Asset Tracking AutoAction AutoAnomaly AutoClear AutoLookup AutoMap Built-in Remote Control Tools Capacity Planning Escalation Event Correlation Highly Scalable Integrated Tools Intelligent Alarm Engines Monitoring Notification Performance Trending and Capacity Analysis Protocol Analysis Reports Roles & Permissions Security Management Service Groups SLA Management Views Web Transaction Monitoring Web-based Console Website Statistics Workflows

Advanced Notification Engine Many monitoring products can email, page, or send alerts to PDAs or other wireless devices and ViewITpro is no exception. The real challenge is to provide an intelligent way to decide which events get sent to which individuals at what time of the day or night. ViewITpro’s flexible notification rules engine allows for efficient routing of events to the correct personnel, eliminating the need for re-routing of alarms or manual handling. All views and controls are web-based, so information is shared in real-time among your support team. Further, all users have the ability to dynamically assign and route events and tickets to specific people or teams.