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Facts at a
      Glance

Company Profile

ViewITpro is a monitoring company for mid-size enterprise customers, government agencies, and service providers. ViewITpro's services improve the performance, availability, and operational efficiency of today's "high-value" networks, ensuring the delivery of the mission-critical services these networks have been designed to support.

Automating Standards & Trending for Improved
Security & Productivity

Today's business infrastructures require high-level performance and availability management tools that provide total and instant visibility into the network to ensure maximum system performance and availability while reducing support costs.

ViewITpro continuously collects information on your network devices, systems, and applications, and proactively helps alleviate problems before they actually occur.

ViewITpro monitors your entire IT environment, isolates critical problems as well as false indications and warnings, and then alerts support staff or vendors with the root cause and suggested response.

 Benefits

Proactive fault detection monitoring and instant notification and status of monitored events.

Real-time display of performance data and consolidated view of metrics.

Predictive analysis and trending for proactive management.

Allows efficient resource utilization, focusing existing resources on internal infrastructure and initiatives creating new revenue streams.

Features

Web Based Analysis and Reporting

ViewITpro browser-based GUI is easy to use and easy to support providing better control, greater mobility, lower maintenance, and flexible system access anywhere or anytime from any internet device.

24/7 Monitoring Services

 Our subscription based service minimizes the cost of initial outlay and our highly qualified support organization is available 24 hours per day 365 days each year allowing businesses to control costs by leveraging Carapace’s facilities, expertise and staff.

Highly Scalable and Extensible

ViewITpro provides complete support for heterogeneous environments so you can use ViewITpro as a single management solution for the whole environment.  From a business analysis perspective, ViewITpro, with its comprehensive tool set will allow integration with traditional business application frameworks and extend the capabilities into a true real-time decision analysis tool.

Measured Accountability and Reporting

ViewITpro provides comprehensive reporting with SLA compliance, guaranteeing that available services meet or exceed customer expectations.

Officers

Ian J. Boucher
John Lovell

Headquarters

Atlanta, Georgia.

Year Founded

ViewITpro, Inc. was originally founded in 2004 and our corporate office Carapace, Inc. was founded in 1995.

Ownership

Privately held corporation.

Corporate History

Carapace, Inc. specializes in the provision of high-level strategic and tactical technology consulting and project management services.

Carapace, Inc. offers rapid, cost effective IT solutions to the business challenges faced by companies through its in-depth experience and knowledge, technological expertise and project management skills.

Carapace, Inc. has earned an excellent reputation as a solution oriented organization specializing in assisting its clients in developing innovative strategies, the crafting of business effective technology solutions and, the successful execution of highly complex projects.

With over 100 years of proved industry experience and technology proficiency to draw on, Carapace, Inc. can and does deliver significant incremental value to the realization of our customer’s needs.

Carapace, Inc. typically functions as a highly focused temporary adjunct to an organization’s internal resource pool.

Carapace, Inc. compliments existing resources by allowing the offloading of critical projects and bringing these to a successful and processional closure.

Service Offerings

Technology Integration and Implementation

With our capable staff, we help assure quality and consistency, as well as more effective project control by providing our service and support at every step of the way – from initial planning and analysis, through design and implementation.  Less risk… more success and, less disruption of your business.  Most importantly, it means your business can better maintain the continuity – and the profitability – it needs to compete in today’s marketplace.

Project Management

Project Management Services facilitate the application of knowledge, skills, tools, and techniques to project activities in order to consistently deliver a quality product.  We pride ourselves on providing results that typically exceed expectations.

Technical and Executive Skills

Staffed with a wide depth of expertise in highly qualified technical and ‘C’ level management expertise, we are able to provide the proper resources for most technology projects.  In need of technology leadership?  Carapace, Inc. either directly or through its affiliate programs can provide the solution.

Strategic and Tactical Business Development

Carapace, Inc.’s Strategic and Tactical Business skills help you analyze and provide the planning ‘blueprint’ to improve the efficiency of your business operations through implementation of advanced technology strategies.

 

 

Value Culture

Carapace, Inc. has always held ethics, professionalism and commitment in the highest regard.  These are traits that are consistent in the fabric and culture of our organization and its employees and we are committed to making sure all our clients retain that view after successful completion of each and every engagement.