Features

Architecture

Benefits

ViewITpro Advantages

ViewITpro is built on a powerful, fully-distributed, highly scalable architecture featuring six unique components:

· Management Center (MC)

· Management Center Engine (MCE)

· Relays

· Host Agents

· Monitoring Packages

· Monitors

Single Server Architecture

1. Management Center (MC) - Web-based administrative and user interface that consolidates system, network and application performance data to provide real-time information and historical reports. Users are able to see real-time monitored events and alarms status. They can also quickly drill down through familiar tree structured folder hierarchies that contain customized user-views related to specific geography or business area to see individual device elements. IT staff log on and view data through any conventional web browser.

2. Management Center Engine (MCE) - The MCE is the alarm detection, off-line processing and reporting engine of ViewITpro. The MCE keeps track of permissions, devices, and connections. The MCE maintains the data on all event, threshold and action definitions. It also maintains the user views, folder hierarchies, and device elements. The MCE is responsible for coordinating and processing data from Relays, Agents, and Monitors.

Fully Distributed Architecture

3. Relays - accept, schedule and consolidate data feeds from Host Agents. Relays can be installed on a Network Management Station (NMS) along with the MC and MCE or deployed to a local sub-net in close proximity to the monitored devices, reducing the use of valuable network bandwidth and optimizing the flow of management data between monitored devices and the NMS. Following the model learned from the telecommunications industry, Relays enable enterprise scalability in ViewITpro by distributing workload and concentrating network traffic.

4. Host Agents - are deployed to a device or server to provide sophisticated monitoring capabilities and control functionality. A single Host Agent automatically launches all the Monitors that collect data from the host. Additional tasks assigned to the Host Agents consist of auto-updating, communication, configuration, and encryption services. This superior design agent framework is unique to ViewITpro and unlike other software vendors that hard-code monitoring tasks into their agents. The Host Agent is a light, efficient, thin client that can be installed once and remotely reconfigured on-demand from the Management Center for various monitoring requirements providing unparalleled flexibility and eliminating the need to continuously deploy new software.

Monitoring Package

5. Monitoring Packages (MP) - are pre-defined best practices for a particular application or platform described in an easily accessible XML document. The Monitoring Package defines a combination of specific monitors and best-practices rules for triggering alarms and actions significantly reducing installation time and providing immediate, out-of-the-box functionality. Monitoring Packages can be easily modified or created by end-users or even imported from other third-party vendors. Examples of monitoring packages include OS monitoring packages for Windows NT, Solaris, and Linux, as well as application oriented MPs for MS SQL Server, Oracle, and IIS.

6. Monitors - check, examine, and in some cases manage specific processes and services on the monitored devices. Monitors are automatically deployed and controlled by either Relays or Host Agents. Examples of Host Agent monitors include application availability, performance, and log pattern checking. Examples of Relay monitors (called Probes) include ping, port, SNMP, and auto-discovery. ViewITpro supports an extensive set of Monitors that provide unparalleled visibility across the entire IT infrastructure.