|
Feature
|
 Description
|
Benefit
|
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100% web-based
|
Browser based view of configuration, monitoring and
management.
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Simple and easy to maintain.
|
|
Management Packs
|
Applies comprehensive industry best-practice based monitoring
to an entire application or platform.
|
Free up time by automating routine tasks. Out-of-the-box
monitoring of important events.
|
|
Asset Tracking
|
Finds and inventories all the servers and devices required to
monitor.
|
Accurately keeps track of assets and makes implementation
easy.
|
|
AutoAction
|
Easily creates, configures and controls user-provided scripts
to perform automatic self-healing actions.
|
Enables automation, error-checking and additional monitoring
capabilities.
|
|
AutoAnomaly
|
Automatically baselines performance. Identifies and displays
anomalies in real time.
|
Quickly and accurately answers the "why is it slow"
and "what's wrong" questions.
|
|
AutoClear
|
Intelligently detects healed conditions and auto-clears
alarms.
|
Reduces work and automates workflow.
|
|
AutoLookup
|
Automatically shows likely repair tactics from the built-in
knowledgebase.
|
Speeds repairs and builds knowledgebases.
|
|
AutoMap
|
Next Generation auto-discovery of service and component interdependencies.
|
Visualization of how applications work and flow through the
network.
|
|
Built-in
Remote Control Tools
|
Access affected devices directly via telnet, ssh, terminal services, or WinVNC
without leaving the browser.
|
No need to launch third-party remote tools, saving valuable
time and effort.
|
|
Capacity
Planning
|
Tracks traffic and usage of all key metrics.
|
Proactive planning for business growth.
|
|
Escalation
|
Tickets/events can be rerouted or automatically escalated
based on predefined rules.
|
Assures issues are addressed timely and facilitates team
collaboration.
|
|
Event
Correlation
|
Accurate root cause detection and elimination of event floods.
|
Rapid problem identification and resolution.
|
|
Highly
Scalable
|
Open architecture, standards-based, web enabled platform.
|
Future proof the investment with technology thats built around
user needs.
|
|
Integrated
Tools
|
Built-in popular network management utilities enable
troubleshooting from within ViewITpro browser.
|
Perform ping, ifconfig, traceroute, netstat, and more
without opening other sessions or switching to other tools.
|
|
Intelligent
Alarm Engines
|
Dramatically reduce false positives and assures notification
of important events.
|
Establishes trust and prevents non-useful events.
|
|
Monitoring
|
Watches over all managed objects including servers,
applications, and network devices.
|
Improved customer service, increased revenue. Pinpoint issues
quickly. Maximize performance & uptime.
|
|
Notification
|
Flexible configuration of paging, e-mail, PDA, cell phone and
report notification with escalation and problem acknowledgement.
|
Find problems immediately so that they can be fixed before
they get out of control.
|
|
Performance
Trending and Capacity Analysis
|
Flexible graphical overlays of key performance statistics,
alarms, and events.
|
Effective analysis required to predict trends and plan for
growth.
|
|
Protocol
Analysis
|
Breakdown and analysis of network traffic.
|
Detect misuse of network bandwidth and detail how all systems
resources are being utilized.
|
|
Reports
|
Built-in highly sophisticated reporting engine.
|
Provides over 30 management ready reports in six categories.
|
|
Roles
& Permissions
|
Highly flexible engine allows the user to establish easy to
configure limitations for specific users or groups.
|
Enables wider use of the data and distribution of reports
without compromising security.
|
|
Security
Management
|
Integrated Network Intrusion Detection (NIDS) and Host
Intrusion Detection (HIDS).
|
Assures best-practices enterprise security management of the
infrastructure.
|
|
Service
Groups
|
True service management capability to manage end-to-end
application components.
|
Enables true visualization of service performance and provides
SLA and availability management features.
|
|
SLA
Management
|
Defines SLA affecting events,
establishes SLA baselines and measures performance against SLAs.
|
Provides accurate SLA reporting capability
to measure operational results.
|
|
Views
|
Multiple pre-designed folder types enables
viewing of the infrastructure in several convenient ways.
|
View components by Service Group, Job Function, data center
rack, data center floor, logical, and dependency maps.
|
|
Web
Transaction Monitoring
|
Create actual transactions from user perspective, chart
response times and alarm on anomalies.
|
Ensure expected user experience and performance.
|
|
Web-Based
Console
|
Easy to use, intuitive interface through browser access.
|
Single-location, enterprise view for all management functions.
No software maintenance.
|
|
Website
Statistics
|
Provides graphical reports of page views, unique visitors,
hits, and much more.
|
Eliminates the need for third party tools, expense and
integration.
|
|
Workflows
|
Fault management workflows provide graphical, easy-to-follow
directions and tools.
|
Enforces best-practice based processes across the support
team, increasing operational effectiveness.
|
Features
Features