Features

Key Business Values

Overview

Key Business Values

ViewITpro Advantages

Today's business infrastructures require high-level performance and availability management tools that provide total and instant visibility into the network to ensure maximum system performance and availability while reducing support costs.

ViewITpro continuously collects information on your network devices, systems, and applications, and proactively assists in alleviating problems before they actually occur. ViewITpro monitors the entire IT environment, isolates critical problems as well as false indications and warnings. With ViewITpro’s Business Management Packs, executives are able to monitor in real time the operational aspects of the business allowing for immediate decisions and actions towards improving or resolving areas of concern.

Key Business Value	Benefit
Complete Management Solution	Unprecedented service level visibility for enterprise-class IT operations management.
Enterprise interoperability	Completes support for heterogeneous environments may be utilized through ViewITpro as a single management solution for the entire environment.
IT experience out-of-the-box	Preconfigured, best-practices-based technology brings immediate, out-of-the-box functionality that delivers critical information to the right people.
Extensible Architecture	Integrates with other vendor application frameworks and extend the capabilities of ViewITpro’s in-house custom development services when no off-the-shelf solution exists.
100% web-enabled	Simplified, centralized management, minimal maintenance and lower support costs.
IT experience in-the-box	Intelligent filtering and consolidation reduce irrelevant event data, reducing false alarms and simplifying the management of the environment. Rules, scripts, reports, and built-in knowledge base provides the experience of experts to assist the user in managing the environment. Flexible event settings allow the user to document and automate their own standard monitoring policies and procedures.
Improved Profitability	Realize new revenue opportunities by focusing existing IT resources on revenue generating projects.
Ensure Service Provider Performance	Maximize return on IT investment by ensuring service providers are meeting their service level agreements.