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1. One solution for technology and
the business. It is the only single
solution that monitors, measures and forecasts
across the spectrum from individual technology units in multiple environments
through to the business processes that depend on those units.
2. Day One Operational Cost Savings. ViewITpro
eliminates one or more non-integrated network management tools and the
ongoing support, training, and usage costs. Savings can exceed $100,000 when
replacing ineffective legacy implementations of competing products.
3. Improved Uptime. ViewITpro provides an immediate
transformation from reactive firefighting to proactive network management.
Prioritized advance warnings, preventing costly downtime and performance
issues are received.
4. Time Savings. ViewITpro radically cuts troubleshooting and reporting
time, saving time for each IT support engineer. Most customers can reduce
network support as a percentage of overall IT tasks by 25% or more.
5. Efficiency Savings. ViewITpro consolidates and
prioritizes events from multiple sources, eliminating the need for multiple
consoles and monitoring tools. IT staff are empowered to work as a team with
a shared single-view of the enterprise health. Integrated trouble-ticketing
and escalation capabilities enable staff to track and escalate problems until
successful resolution.
6. Simplicity Savings. Easy-to-use, easy-to-maintain
web-enabled consoles provides a single view into the health and
management of the entire network and system resources.
7. SLA Management. True SLA and availability reporting enables the user to manage customer
service levels.
8. Knowledge and Workflow Management. Integrated administrator workflows streamline
troubleshooting, alarm handling, and security event processes. Intelligent
design enables administrators to capture and quickly log problem-fixes directly
into events so that resolutions are easily applied by any team member in the
future.
9. Improved Focus. ViewITpro frees resources for more strategic initiatives.
Allows staff to focus on core business while relieving them of routine and
dreaded maintenance activities.
10. Management Reporting. Built-in management-ready reports are available in
seconds, enabling IT departments to document their success.
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Features
Top Ten